FSC was pleased to welcome Jess Horne, a new Admin Apprentice to Head Office who started on Monday. Jess will be sat on the main front office computer answering the main emails and phones.
Jess’ role includes:
- NH, ARTS and RFH bookings: Taking payments for all bookings from the website, via secure server
- Processing ARC, RSPB, Identiplant and Scottish Island bookings
- Answering all emails from enquiries@, RFH@ and webmaster@
- Answering the main 01743852100 phone
- Approving customer feedback that people have left online
- Processing groupon and wowcher bookings
- Processing all brochure requests that come through off the website
- Dealing with group accommodation bookings
Paige, who has been fulfilling this role since January, will move back to the marketing team.
